Great news! We offer free USPS First Class Shipping for all U.S. orders $25 and up! If you’re spending less than $25, shipping within the U.S. is a flat fee of $3.99.

International shipments are free for any orders over $70. Shipping will be calculated based on your location for orders under $70.

 

How long will it take to receive my order?

 We process and hand pack every order, which takes 1-2 days. Once that is complete, standard shipping time is 3-5 business days. That means on average, you should expect to see your package about a week from the time you place your order!

 International shipping time varies by location but typically arrives between 7-21 days.

What if I don’t receive my order?

We don’t have control over lost, stolen or damaged packages once they leave our facility. We will, of course, assist in any way we can to help locate missing packages. One key way to ensure your order arrives is to enter correct billing and shipping information. We send packages to the exact address that’s entered, so please take that extra minute to verify your information.

     

    What is your return policy?

     Because we sell products that are personal in nature, we don’t accept returns for sanitary reasons. That being said, we want you to be happy with your purchase! If for any reason the product was defective or not what you ordered, contact us so we can help you with an exchange!

     

    What is your exchange policy?

     Because we sell products that are personal in nature, we don’t accept returns for sanitary reasons. That being said, we want you to be happy with your purchase! If for any reason the product was defective or not what you ordered, contact us and we will be glad to help you with an exchange! We’ll ship the new product to you at no cost.

     

    Are your products cruelty free?

     Of course! We love luscious lashes but we also love animals! The mink fur is collected from hair that has dropped during shedding – and does not cause the animals any harm.